Time tracking & workload

Track every hour, bill every hour

Timers on every request, timesheets for the whole team, workload before you assign, and hours that count against each client's retainer.

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Timesheet reports Download PDFLog time
Tracking · Instagram launch carousel · Acme Co.
01:24:09
Stop
SummaryDetailedPending approval 2
Total for the selected date range153h 30mOct 20 – Oct 24 · all clients
Billable125h 45m82% of hours
Non-billable27h 45mInternal & admin
Team memberBillableNon-billableTotal
SKSarah Kim33h 30m5h38h 30m
LMLeo Martin36h5h41h
TRTom Rivera20h 15m8h 45m29h
PLPriya Lal36h9h45h

Hours tracked somewhere else never make it to the invoice

The time tracker knows the hours. The client portal knows the request. The invoicing app knows the price. Every month someone copies numbers between them, and billable hours slip through.

In ManyRequests, every hour knows its request, its client and its invoice.

Time tracking

Time tracking your team won't hate

Start a timer right from the request you're working on, or log time after the fact. Every entry is tied to the client automatically.

  • Timers on every request
  • Manual entries and edits
  • Billable and non-billable hours
Tracking · Instagram launch carousel · Acme Co.
01:24:09
Stop
Pitch deck refreshAcme Co. · Leo · Tue
2h 15mBillable
Internal: design reviewNorthwind · Sarah · Tue
45mNon-billable

“We're now able to precisely track hours our producers spend on projects, deliver work on time, and the experience for clients is great.”

Bruce KnoetzeVideoTaxi
Timesheets

Timesheets that fill themselves

See every hour your team tracked, per person, client and request, without chasing anyone on Friday afternoon.

  • Timesheets for the whole team
  • Filter by client, request or team member
  • Team and client time reports
ClientHoursBillable
AC Acme Co.62.5h$5,000
LL Lumen Labs41.0h$3,690
OF Orbit Fitness27.0h$2,160
NW Internal23.0h–
Retainers & invoices

Tracked hours, ready to bill

Hours count against the client's retainer as you work, and your timesheets show exactly what to invoice for extra work. Clients see how many hours they have left in their portal.

  • Tracked time counts against retainers
  • Unused hours roll over
  • Invoice extra hours from your timesheets
Acme Co. · Monthly retainer40 hours · rolls over Nov 1
28.5 h used
71% used11.5 h left
Lumen Labs · Invoice #104241 hours · from the October timesheet
$3,690Paid
Workload Pro

See who has room before you assign

Everyone's workload in one view, so new requests go to the person who can actually take them on.

  • Workload by team member
  • Spot overbooked people early
  • Assign with confidence
SKSarah
92%
LMLeo
74%
TRTom
48%
PLPriya
108%
Reporting

Know your numbers

How much you're delivering, how fast you respond and how happy clients are, next to your revenue.

  • Request and team analytics
  • Response and resolution times
  • Client satisfaction and financial stats
Requests delivered
184
+12% vs. September
Avg. first response
2h 40m
−35 min
Client satisfaction
4.8 / 5
126 ratings
Revenue
$48,200
+8%
And there's more

More time & reporting features

Time approval

Require approval for team time before it's billed, so only reviewed hours reach a client.

Rounding rules

Round time entries to the increment you bill in.

Client time visibility

Let clients see the time spent on their requests, so hours are never a surprise.

Hubstaff sync

Already track time in Hubstaff? Sync it into ManyRequests.

Response time report

See how fast your team answers each client.

Reviews report

Track client satisfaction from request ratings over time.

See all 8 time tracking features

FAQ

Time tracking, answered

Can clients see the hours we spend?

Only if you want them to. Turn on client time visibility and clients see the time spent on their requests, and the hours left on their retainer in your portal.

Do tracked hours count against retainers automatically?

Yes. Hours tracked on a client's requests count against their retainer, and unused hours roll over by the rules you set.

Can I review team time before it's billed?

Yes. Turn on time approval, and entries wait in a Pending approval report until you approve them.

Can I export timesheets?

Yes. Summary and detailed timesheets can be filtered by client, request or team member and downloaded as PDF.

Does it work with Hubstaff?

Yes. The Hubstaff integration brings time tracked in Hubstaff into ManyRequests.

Which plan includes workload management?

Time tracking, timesheets and reports are on every plan. Workload management is included from Pro.

Keep exploring

Requests

Request forms with conditional rules, auto-assign and queues.

See this feature

Billing & subscriptions

Retainers, subscriptions, credits and invoices via Stripe.

See this feature

Client portal

A white-labeled portal where clients request, review and pay.

See this feature

Stop losing
billable hours

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