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ManyRequests allows us to track all our digital content production in one place.

Bruce Knoetze, Head of Production


VideoTaxi is a digital content agency based in Auckland.

Founded in 2018, they are a one-stop shop for all things digital content with a team of 15 video editors, scriptwriters, photographers, and project managers.

Whether it’s videography for social platforms, a headshot in the studio, internal communications content, recruitment videos, or podcast production, VideoTaxi provides end-to-end content solutions.

Since their inception they've worked with some of the leading corporates in New Zealand.


When VideoTaxi approached ManyRequests they were using a legacy system that was no longer maintained and didn't provide a great client experience.

In addition, they needed data migration from their legacy system, including all historical time-tracking.

It was essential for VideoTaxi to have a great visibility on all projects, specifically time-tracking in order to manage their profitability.


ManyRequests with its done-for-you migration service onboarded all clients, data (including time-tracking), and projects to the platform.

Once onboarded, VideoTaxi created various monthly and yearly content subscriptions where they're able to track usage for each client and performance for each team member.

They can now manage all their operations in a single source of truth and receive weekly performance reports of their production team.

Key criteria

Improved visibility

VideoTaxi's team is now able to see all their client requests, files, and clients in one place.

Elevated client experience

Thanks to features such as client onboarding and request forms with customized creative briefs, clients can give all the necessary details to VideoTaxi's team ahead of projects.

Increased profitability

With ManyRequest's time tracking features, VideoTaxi has full visibility into their profitability, making it easier to solve operational bottlenecks.

We've been delighted with ManyRequests help and support during and after onboarding. They've helped us migrate fully from our legacy system to theirs. Highly recommended.

Isobel Kerr-Newell, CEO

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