Building a subscription-based design service for Canadian DTC and CPG brands with 30+ designers.
Trusted by Agencies you Know
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“We’ve used ManyRequests for more than 3 years. It’s a robust software and easy to use for our clients and team members.”
DarkRoast is a Canadian subscription-based graphic design service that focuses on CPG and DTC brands.
They have a team of 30 designers that handle all graphic design requests: Social media graphics, Branding packages, Logos, and more.
For a flat monthly fee, they give you access to a Canadian-based graphic designer.
Managing multiple small, medium, and large design requests across a team of 30 designers has been DarkRoast’s biggest challenge
In addition to that, their clients needed a proper system to submit detailed briefs, prioritize requests, and give feedback to the team. As DarkRoast’s clients often have multiple team members involved, they also needed their clients’ team members to create new requests as well as see the updates of existing design requests.
DarkRoast created a client portal under their own brand as well as customized request forms with conditional rules. Their designers can create requests on behalf of clients and clients can also submit detailed briefs.
DarkRoast’s team now has a full overview of all ongoing design projects, status, and due dates.
On the client side, clients can get access to their files, submit feedback via Loom and the built-in design annotation tool, and rate requests.
“One thing we love about ManyRequests is the Loom integration. Our team members and our clients can quickly send their feedback without leaving the app.”
We've been running a successful SaaS marketing agency for several years and produced hundreds of ad creatives for leading SaaS brands along the way. ManyRequests helps us streamline our creative operations by having everything in one place.
With the help of ManyRequests, we grew our customer base to 50+ businesses and are seeing no sign of slowing down. The platform handles our customer service workflows from top to bottom and is fundamental to our daily operations.
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We were looking to build the perfect creative management platform and ManyRequests has been excellent for our firm. With their white glove onboarding service we've migrated from our legacy tool and now offer a much better experience to our clients, can keep better track of projects, and work much more efficiently by having everything centralized in one place.
Having everything in one place to run our architecture and design support service has been a game-changer. Everything is now streamlined and the experience is much better for our clients.
One of our differentiation factors was having a dedicated client portal. It makes it simple to manage all our clients' deisgn jobs in one place. The ManyRequests team is constantly improving as well, we're big fans!
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Thanks to ManyRequests, we're able to offer a seamless creative operation for our clients. Everything is in one place: Projects, design proofs, files, payments, time-tracking.
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